Privacy Policy

Privacy policy (Indian Customers)

We at My Milestones take seriously our obligations to protect your privacy and personal data. The purpose of this Privacy Policy is to inform you about the information that is collected about you, how we may use such information, and how the information can be corrected or changed.

By accessing or using our website or by providing your information, you hereby acknowledge that you have read, understood, and agreed to be bound by all the terms of this privacy policy and our website terms of use. if you do not agree to these terms, please exit this page and do not access or use the website.

Changes to Privacy Policy

We review our Privacy Policy from time to time, and we may make periodic changes to the policy in connection with that review. The revisions in Privacy Policy will be effective immediately upon being posted on the Website. Therefore, you may wish periodically review this page to make sure you have the latest version. Your continued use of the Website after the effectiveness of such revisions will constitute your acknowledgment and acceptance of the terms of the revised Privacy Policy.

Updating Information

You will have the ability to access and edit the Personally Identifiable Information you provide us. You may change any of your Personally Identifiable Information by accessing through your login and password. We would request you to promptly update your Personally Identifiable Information if it changes.

Information collected and it's use

"Personally Identifiable Information" means your first and last name, your photograph, mailing address (including PIN code), email address, telephone number, date of birth, age and name of your kid(s) and similar information. This information will be collected when you subscribe to our Mom & Dad’s Club or fill out certain fields on our website, when you participate in a contest or when you place an online order.

For the purpose of operating our business, third parties processors (e.g. credit card companies, shipping companies, customer service provides, couriers) may process your data, however only to the extent this is necessary to conduct our e-commerce business. We do not sell trade, share or transfer your Personally Identifiable Information to any outside parties and third party processors, without asking your explicit consent.

Correction or deletion of information collected

It is always possible to request details of your Personally Identifiable Information by contacting us atcare@mymilestones.in. These Personally Identifiable Information can be modified or deleted through the same channel in case of legal grounds hereto. Moreover, you can always ask not to be contacted anymore for direct marketing purposes through the e-mail address mentioned before.

Security of Your Personally Identifiable Information

My Milestones strives to ensure the security of Your Personally Identifiable Information (PII) and to protect Your PII against unauthorized access or unauthorized alteration, disclosure or destruction. We encrypt certain sensitive information using Secure Socket Layer (SSL) technology to ensure that Your PII is safe as it is transmitted to us.

We use Your PII to provide products to you, to administer your account, to enhance the operation of the Website, to improve our marketing and promotional efforts, to analyze Website use, to improve our product offerings, to personalize your experience and to provide you a better experience.

A payment with a credit card / netbanking, etc., is being managed on-line through the facilities offered by leading on-line Payment Service Providers “CCAvenue” and “PayTM”

Non-Personally Identifiable Information

Non-Personally Identifiable Information is information that does not identify a specific End User. This type of information may include things like the Uniform Resource Locator ("URL") of the website you visited before coming to our Website, the URL of the website you visit after leaving our Website, the type of browser you are using and your Internet Protocol ("IP") address.

We use Non-Personally Identifiable Information to troubleshoot, administer the Website, analyze trends, gather demographic information, comply with applicable law, and cooperate with law enforcement activities.

Data Tracking

Cookies

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. The use of cookies is very common on the Internet and our Website's use of cookies is similar to that of other reputable online companies. Cookies will be used to customize your experience with the Website. We use cookies to save your time while using the Website, helps us identify who you are, and track and target User interests in order to provide a customized experience. Cookies also allow us to collect Non-Personally Identifiable Information from you, like which pages you visited and what links you clicked on. Use of this information helps us to create a more user-friendly experience for all visitors. Most browsers automatically accept cookies, but you may be able to modify your browser settings to decline cookies. Please note that if you decline or delete these cookies, some parts of the Website may not work properly. Additionally, you may encounter "cookies" or other similar devices on certain pages of the website that are placed by third parties. We do not control the use of cookies by third parties.

Other Tracking Devices

We may use other industry standard technologies like pixel tags and web beacons to track your use of our Website pages and promotions, or we may allow our Third Party Service Providers to use these devices on our behalf. Pixel tags and web beacons are tiny graphic images placed on certain pages on our Website, or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, pixel tags and web beacons generate a Non-Personally Identifiable notice of that action. Pixel tags allow us to measure and improve our understanding of visitor traffic and behavior on our Website, as well as give us a way to measure our promotions and performance. We may also utilize pixel tags and web beacons provided by our Affiliates and/or Marketing Partners for the same purposes.

Security of Information

We take appropriate precautions to protect the security of Personally Identifiable Information. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Personally Identifiable Information on our Website can be accessed through your login and password. We recommend that you do not share your password with anyone.

My Milestones strives to ensure the security of Your Personal Information and to protect Your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. We encrypt certain sensitive information using Secure Socket Layer (SSL) technology to ensure that your Personally Identifiable Information is safe as it is transmitted to us.

Minors

Minors (under the age of 18) are not allowed to submit any Personally Identifiable Information to us or to place orders and can thus only use the services of this Site in the presence of a parent or guardian and only with their permission.

My Milestones will accept no liability for the use of this Site by children and minors and reserves all rights to refuse orders placed by children or minors.

Links to other sites

The Site may provide links to other websites. Please be aware that once you leave the Site and enter another website, you may be subject to different privacy practices and policies over which My Milestones has no control and for which we are not responsible.

Acceptance of privacy policy

This Privacy Policy provides you with all information necessary to make the choice to use this Site or not and thus provide us with your Personal Data. By using the Site and communicating with us electronically, you recognize and accept the Privacy Policy and you authorize us to process your Personally Identifiable Information as described in this Privacy Policy.

Query about this privacy policy

This is the Privacy Policy of My Milestones fashion Essentials Pvt Ltd., a company having its corporate office at D-606, Crystal Plaza, New Link Road, Opp.Infinity Mall, Andheri (West), Mumbai 400053, Maharashtra, India. If you have any questions about this Privacy Policy, please contact us via e-mail at care@mymilestones.in

Privacy policy (USA Customers)

My Milestones LLC. Privacy Policy

This Privacy Policydescribes how your personal information is collected, used, and shared when youvisit a store, make a purchase from mymilestones.us (the “Site”), or otherwiseinteract with us.   My Milestones LLC (“we”, “us”, “our”) will notsell, share, or rent this information to others in ways different from what isdisclosed in this privacy policy (as amended from time to time).  MyMilestones LLC reserves the right to change this policy at any given time, ofwhich the Site will be promptly updated and your continued use of the Siteshall serve as your consent to any such changes. Further, we may, from time totime, provide different or supplemental privacy notices in relation toparticular programs, promotions, and activities.  In order to ensure thatyou are up to date with the latest changes to this policy, we advise you tofrequently visit this page.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

  • Transactional Purposes: We use your contact information, financial information, and commercial information to:
    o Receive, process, confirm, send and track your order, subscription or registration;
    o Communicate with you about your order, subscription or registration;
    o Process any subscription or registration you make to one of our services; and
    o Maintain your "Gift List" through your registry
  • Analytical Purposes: We use your other identifying information, internet activity and browsing history, commercial information, demographic information, and geolocation data to analyze preferences, trends and statistics.
  • Marketing and Promotional Purposes: We use your contact information, commercial information, demographic information, internet or other electronic activity, geolocation data, and inferences to:
    o Inform you of our new products, services and offers;
    o Provide you with targeted advertising;
    o Run contests, promotions and sweepstakes,
    o Provide you with our loyalty program including earning points and awarding and redeeming certificates; and
    o Provide you with other information from and about Williams-Sonoma, Inc. Brands, including personalized marketing communications.
  • Maintenance and Improvement of Services and Website: We use your contact information, commercial information, and internet activity and browsing history to:
    o Provide and maintain our Design Lab services;
    o Provide and maintain functionality on our website, including our live chat or customer review features;
    o Handle your customer services requests; and
    o Help us diagnose technical and service problems and administer our stores, websites and apps.
  • Review and Content Creation Purposes: We use your contact information, commercial information, and audio and visual information to enable reviews of our products and to display content that you have created and allowed us to display on our website and services and on social media.
  • Security and Fraud Prevention: We use your contact information, other identifying information, commercial information, financial information, geolocation data, internet activity and browsing history, and inferences to protect this website, our company, and others and to prevent fraud, theft and misconduct

Categories of Personal Information We Collect:

Although the definition of “sensitive Information” varies from one state to the next, it generally includes customer’s driver’s license number, account log-in, password, debit/credit card number, geolocation, ethnicity, religion and other such information. We will act in compliance with applicable law in terms of the collection of Sensitive Personal Information.

Information Source:
By placing an order online or taking advantage of any offers, customer account or sweepstakes.

Identifiers
A customer’s real name, alias, postal address, unique personal identifier, online identifier, IP address, email address, account name, driver’s license number.

Information Source:
Creating a profile, placing an order, registering for events or other programs, or utilizing the "Live Chat" feature on Site. When you visit our Site or shop in our stores, this information is either automatically collected or is manually provided by the customer.

Commercial Information

Purchasing history of products or services purchased, obtained, or considered by a customer.

Information Source:
By placing an order online or taking advantage of any offers, customer account or sweepstakes.

Internet Information

A customer’s browsing history, search history, information regarding their interaction with our Site or advertisement

Information Source:
By visiting our Site, shopping in our stores, or interacting with us on social media platforms or our advertisements. This information may be automatically collected or manually entered by a customer.

Geolocation
When shopping on our website we collect geolocation data such as IP address.

Information Source:

We collect location data when your device is set to provide location information.

We Collect Device Information Using the Following Technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. Once you agree to allow the Site to use cookies, you also agree to use the data it collects regarding your online behavior (including analyzing web traffic, web pages on which you spend time, and websites you visit). The data we collect by using cookies is used to customize our Site to your needs. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase at a store or through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). We refer to this information as “Order Information.”

Order Information may also include information you provide when you enter a contest or promotion, report a problem with the Services or Products, provide responses to surveys, and records and copies of your correspondence, if you contact us.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

InformationFrom Third Parties:

We may collect your personal information from third parties, such as social media sites. We use the Google Maps service on our web sites and may use the Google Maps service, and other services, to collect geolocation data. We use this information to create greater ease of use in our checkout, including to suggest your shipping and billing address, or to help you find the closest store location. The Google Maps service is governed by Google's privacy policy located at www.google.com/policies/privacy. We may collect your identifying information from Facebook, in accordance with their terms of use and privacy policy.

HOW DO WE USE YOUR PERSONALINFORMATION? 

We use the Order Information that we collect generally to fulfill any orders placed at a store or through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Personal Information to:

Communicate with you;

Screen our orders for potential risk or fraud;

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services; and

For any other purpose for which you provide consent.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

MINORS

My Milestones LLC does not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 years of age or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Site. If we learn that personal information from users under the age of 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of data we may have collected from a person under the age of 18, please contact us at care@mymilestones.us.

If this policy changes, we will revise our privacy policy to comply with the requirements of the Children's Online Privacy Protection Act and any other applicable law.

WITHWHOM WE SHARE YOUR INFORMATION 

(in accordance with law, and preferences or opt-out requests provided by customer)
Internally My Milestones Parties

Categories of Information: Sensitive Personal Information; Order Information; Identifiers; Commercial Information; Geolocation Information; and Internet Information.

Purpose: To fulfill orders, maintain website, identify fraudulent behavior.

Our Service Providers

Categories of Information: To the extent required to fulfill the services to be provided: Certain Sensitive Personal; Order Information; Identifiers.

Purpose: To fulfill orders and to maintain the Site.

Marketing Partners

Categories of Information: Aggregated customer information; Identifiers; and Commercial Information

Purpose: To market the Company, the Site and its products.

Successor Entity

Categories of Information: Sensitive Personal Information; Order Information; Identifiers; Commercial Information; Geolocation Information; and Internet Information.

Purpose: As an asset of the Company acquired by the Successor Entity.

Court or Government Entity

Categories of Information: Sensitive Personal Information; Order Information; Identifiers; Commercial Information; Geolocation Information; and Internet Information.

Purpose: To the extent required to comply with applicable law.

CALIFORNIA PRIVACY RIGHTS

California law permits our users who are California residents to request and obtain from us (once per year and free of charge) regarding the prior twelve (12) month period: 

  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • Our business or commercial purpose for collecting or selling that personal information.
  • The categories of third parties with whom we share that personal information.
  • If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
  • Sales, identifying the personal information categories that each category of recipient purchased; and
  • Disclosures for a business purpose, identifying the personal informationcategories that each category of recipient obtained.
  • The specific pieces of personal information we collected about you (also called a data portability request).

If you are a California resident and would like to make such a request, please submit your request in writing to My Milestones LLC using the contact information provided in this privacy policy.

Right to Opt Out of Sale or Sharing of Your Personal Information; Automated Decision Making; Use and Disclosure of Sensitive Personal Information

You have the right to opt out of the sale or sharing of any Personal Information including its use in Targeted or Behavioral Advertising.   You also have the right to opt out of automated decision making, including profiling, against any information we have collected about you.  You have the right to opt out of the disclosure of Sensitive Personal Information to a third party.

Right to Appeal

You have the right to appeal our decision to your request regarding your personal information. To do so, please contact us as directed in this policy. We respond to all appeal requests as soon as we reasonably can but may need the full timeframe afforded under applicable law.

Verification  

In accordance with law, we will need to verify your identity to confirm that the request came from you. We may contact you by phone or e-mail to verify your request. Depending on your request, in addition to your name, we may ask for an email address or telephone number used in association you’re your interactions with My Milestones as well as details regarding your interactions with us. 

Authorized Agent

California empowers its residents to designate an authorized agent to submit a request on your behalf to access or delete your personal information. In order to act through an authorized agent, you must: (1) provide that authorized agent written and signed permission to submit such request; and (2) verify your own identity directly with us. Please note, we may deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf.

NO DISCRIMINATION

My Milestones LLC will not discriminate against you for exercising any of your rights under any applicable Privacy Laws. Unless permitted by the Privacy Laws, we will not:

• Deny you goods or services.
• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
• Provide you a different level or quality of goods or services.
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

SHARING YOUR PERSONAL INFORMATION

While we will not sell your Personal Information to third parties, we do share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


Notwithstanding the above, we may disclose aggregated information (that does not identify any individual) about our users without restriction. We may combine information you give us online, in our stores, or through our catalogs. We may also combine that information with publicly available information and information we receive from or cross-reference with third parties. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you directly about our products and events that may be of interest to you, and for other promotional and commercial purposes.

BEHAVIORAL ADVERTISING


As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work as well as https://www.aboutads.info/choices/. We also provide you with additional tools to opt out of marketing from us or certain transfers of your information as set out in this Privacy Policy.

Opting Out Of Marketing


We want to communicate with you only if you want to hear from us. If you prefer not to receive direct marketing from us, please let us know. You can utilize the My Milestones contact information provided in this policy to make an opt out request. If you would like to update or correct your email, mailing address or other contact information with us please contact us the same way. To the extent there are “unsubscribe” links in emails or advertisements, you may utilize that mechanism to opt-out of continued marketing.
You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING-https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION


When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information or as otherwise required under applicable law. We will store your personal information only for as long as is reasonably necessary to fulfill the purposes described in this Privacy Policy or as required by law. Typically, we retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

DATA SECURITY

We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. To guard your information delivered to us electronically, our web sites use Secure Sockets Layer (SSL). SSL encrypts your credit card number, name and address so only we are able to decode your information. While we strive to protect your contact information, to the extent permitted by law, we do not guarantee or warrant the security of any information you transmit to or from our Site. No security safeguards or standards are guaranteed to provide 100% security. You should always use appropriate self-protection measures and practice safe browsing on all websites.

LINKS TO OTHER WEBSITES

Our Site may contain links that lead to other websites. If you click on these links, My Milestones LLC is not responsible for your data and privacy protection while using those other websites. Visiting those websites is not governed by this privacy policy. Make sure to read the privacy policy of any website you linked to from our Site.

SALE OR BANKRUPTCY

Notwithstanding any statements to the contrary in this privacy policy, we may transfer your information to a successor entity in the event that My Milestones LLC reorganizes, sells all or a portion of our assets, undergoes a merger or is acquired by another entity. If we go out of business or enter bankruptcy, your information would be considered an asset transferred or acquired by a third party. By use of our Site, you acknowledge that such transfers may occur and that the transferee may decline to honor commitments we have made in this privacy policy.

LEGAL COMPLIANCE; PRIVACY POLICY CHANGES

Notwithstanding any provision of this Privacy Policy, My Milestones will comply with applicable law in each circumstance. As such, we may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. It is our policy to post any changes we make to our privacy policy on this page. The date the privacy policy was last revised is identified at the bottom of the page. You are responsible for periodically visiting our website and this privacy policy to check for any changes. The new policy will apply to all current and past users of our web sites and will replace any prior policies that are inconsistent. Your continued use of our Site or other services constitutes your acceptance of the practices described in the revised Privacy Policy.

MY MILESTONES CONTACT INFORMATION

To exercise any of your privacy policy rights including to request information, correct information, op-out of targeted advertising, delete your customer information, or to submit an appeal, please submit a request utilizing the following contact information:

Email: care@mymilestones.us

Telephone: 2017418172

Postal Mailing Address: 444 Washington Blvd , Suit-6346 Jersey City , NJ , 07310

For more information about our privacy practices and procedures, if you have questions, or if you would like to make a complaint, please contact us by e-mail or letter utilizing the contact information above

DATED:  May 03, 2025